A Delta Airline passenger claims he was forced to sit in feces or miss his flight when he complained about the mess on his seat.
Matthew Meehan said he noticed the smell as soon as he got near his seat on the plane and raised it with cabin crew.
But instead of helping cleaning the feces, staff allegedly told him to use miniature bottles of alcohol to clean if off, then told him to sit down or get off the Delta flight from Atlanta to Miami.
The passenger stated:
“It was feces, and it was everywhere. It was on my seat. It was on the floor. My feet were in it,” Matthew Meehan told WSB-TV in Atlanta. “I was in the bathroom cleaning feces off of the back of my legs, off of my shoes. I was wearing loafers unfortunately, so the feces was all over my bare ankles.”
Meehan said when he asked the flight attendants for cleaning supplies, he was only given two paper towels and a small bottle of Bombay Sapphire gin. So he asked to speak with a manager.
“She said to me, ‘Well, that’s not my problem.’ I said, ‘I’m sorry?’ She says, ‘Well, if the cleaning crew didn’t clean your seat, I don’t have any control over that,'” Meehan said.
Meehan said Delta planes are required to have a biohazard kit on board, but one was not used by staff or offered to him to use himself.
A Delta spokesperson said a service animal was sick on the previous flight. The airline apologized and issued this statement:
“Delta apologizes to customers impacted by the incident and has reached out to make it right, offering a refund and additional compensation. The safety and health of our customers and employees is our top priority, and we are conducting a full investigation while following up with the right teams to prevent this from happening again.”