Delta Air Lines has been quietly offering its most restrictive tickets to loyal travelers on some routes. Since last month, Delta has been offering SkyMiles members no-frills basic economy award tickets, along side those for standard coach class and first or business class. Passengers booked in basic economy are barred from making changes to their tickets and from selecting a seat ahead of time, and also board last.
The frequent-flyer miles required for a free ticket varies by route and demand, but a search for Dec. 14-21 trip from Detroit to Charleston, South Carolina, was 47,000 Skymiles in basic economy and 50,500 for a regular coach ticket.
“It seems like a really risky move,” said Gary Leff, a travel and loyalty program specialist who noted the new offering in his View from the Wing blog. A ticket purchased with miles is “supposed to be an experience, not a pain.”
Delta is currently presenting the basic economy option on nonstop and connecting flights from Minneapolis to Phoenix and flights to and from Charleston from within the U.S. and Canada.
Delta also allows use of frequent-flyers mileage to book into its premium economy class, which it offers on certain international flights and comes with more legroom, an amenities kit and more dining options.