Alexa briefly lost it’s voice during the Amazon service outage

Amazon’s digital assistant Alexa went quiet Friday in an unintended, real world reproduction of the company’s Super Bowl ad. A regional outage impacting Amazon’s servers led to Alexa becoming unresponsive on Echo products and other devices that support the assistant.Image result for AlexaOne user reports he tried a simple weather inquiry on the Echo Dot in his living room, and the signature blue ring stayed lit up for about 15 seconds without any answer. A tone eventually sounded, and Alexa said it had lost connection. Subsequent attempts also failed, producing a red ring accompanied by Alexa asking the user to try again later.

By mid-afternoon, Alexa had returned to normal and was responding to voice commands again. The issue was likely tied to troubles today with Amazon Web Services. Slack and other applications that depend on AWS as a backbone experienced downtime earlier in the day.

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