After a major human or technical error, whatever you would say, HP has apologized on its website for letting shoppers believe in buying an expensive laptop computer for less than £2! One device was listed with a prior sale price of £2,378, but was “reduced” to £1.58, shockingly. The computer firm briefly took its U.K. store offline immediately on Saturday to resolve the error, and said it would not honour the sales that had been made.
“We apologize sincerely to impacted customers for any inconvenience caused,” HP said in a statement. The social media was flooded with posts claiming that they had taken advantage of the mistake and ordered laptops.
According to consumer rights group ‘Citizens Advice,’ dealers can often cancel online orders if they have made a “genuine and honest mistake on their part that you should have noticed”.
HP has confirmed that all buyers would be refunded. “We can confirm that due to a processing error, select products were wrongly priced on our UK website over the weekend,” HP said. “This has now been corrected with related orders cancelled.”